STUDIO POLICIES

Class Packages

All class packages become active on the day of purchase.

·       5 class packages expire in 3 months from the date of purchase.

·       10 class packages expire in 4 months from the date of purchase.

·       20 class packages expire in 6 months from the date of purchase.

·       Welcome packages expire in 3 months from the date of purchase.

·       Sweet Deal Monthly Membership auto-renews every 30 days. You can cancel your membership any time before your next billing date.

Expired Classes

·       Reactivation fee for expired classes is $5 per class. Please email everybodysnimble@gmail.com to request class reactivation and pay the fee. Up to 5 classes can be reactivated for free with the purchase of a 10 or 20 class pack.

Class Transfers

Class or package transfers between students are not allowed.

Cancellation Policy

This cancellation policy applies to traditional and donation-based classes as well as open pole. You can cancel any class 8 hours before the class start time for a class credit. If you cancel within 8 hours of class start time, this cancellation is considered a late cancellation and you will lose your class credit or donation. Please plan accordingly. This is necessary in order to keep the space available for those who can attend.

No-shows

Class no-shows are considered a late cancellation. We do not refund class credits for no-shows.

Late Policy

Please don’t be late. Arrive 10-15 minutes before your class. If you arrive more than 5 minutes after the class start time, you will not be able to get into the building. This is done for your own safety and in order not to disrupt a class in progress. Classes for which you are late will not be refunded. This policy applies to all classes, including donation-based classes.

Refunds and Exchanges

We do not offer refunds or exchanges on class packages.

Privacy Policy

You are not allowed to film or live stream during class, whether you are an instructor or a student. Please do not film or photograph anyone, including other students or instructors, without their explicit permission. Instructor may allocate special time during class for filming purposes.

COVID-19 Policy

In accordance with CDC and New York State regulations:

  • Proof of vaccination is required for students and instructors. Please present your vaccination card when you enter the studio.

  • Masks are optional, but highly encouraged.

  • We clean and disinfect our studio regularly.

If you feel any of the following symptoms, please stay home and cancel your class:

  • Fever or chills

  • Cough

  • Shortness of breath

  • Persistent headache

  • Loss of smell/taste

  • Fatigue

  • Muscle and body aches